Last Updated: 20 May 2023
1. Information We Collect
a. Information You Provide: This includes information you input, such as when you sign up for our newsletter, make a purchase, or fill out a contact form. It may include your name, email address, phone number, billing and shipping address.
b. Automated Information: When you visit our website, we automatically gather certain information, including your IP address, browser type, operating system, and pages you view on our site.
2. How We Use Your Information
a. To Process Transactions: Information you provide helps us fulfil orders and provide customer support.
b. To Send Emails: We may use your email to send newsletters, promotions, or updates regarding your orders.
c. For Marketing and Analytics: We analyse user behaviour to improve our website and services.
3. Protecting Your Information
We adopt appropriate measures to ensure the security of your personal information. This includes protecting against unauthorised access, alteration, and disclosure of your data. However, no online transaction is 100% secure; thus, while we work to protect your data, we cannot guarantee its absolute security.
4. Sharing Your Information
a. Third-Party Service Providers: We may share your information with trusted third parties who assist us in operating our website, processing transactions, or marketing efforts. All such third parties are bound by confidentiality agreements.
b. Legal Obligations: We may disclose your information when required by law or to protect our rights.
c. Business Transfers: In the event of a merger or acquisition, user information may be transferred.
5. Your Choices and Rights
You have the right to:
- Request access to your data.
- Ask for corrections if your data is inaccurate.
- Request deletion of your data.
- Object to processing of your data.
- Request transfer of your data.
6. Third-party Links
Our website may contain links to other websites. These third-party sites have separate privacy policies. We have no responsibility or liability for the content and activities of these linked sites.
7. Children’s Privacy
Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13.
8. Changes to This Policy